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Who Sponsors A+ Certification? |
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What are the Requirements for A+ Certification? |
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A+ Certification Course |
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Potential Health Hazards |
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Electrical Fires |
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Electrostatic Discharges (ESD):
What
Causes Them? |
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Electromagnetic Interference (EMI) |
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Basics |
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Repair Tools |
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Software Tools |
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Specialty Tools |
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System Board |
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Bus Design |
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PCMCIA |
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Central Processing Unit (CPU) |
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System Memory |
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Power Supplies |
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Hard Disk Drive |
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Floppy Disks |
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Communication Ports and Devices |
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Boards and Connectors |
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I/O Addresses, DMA Channels,
IRQ Levels |
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Installing Circuit Boards |
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Avoiding Conflicts |
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Before You Begin |
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Disassembly Procedure |
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Reassembly Procedure |
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Final Checklist |
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Monitor |
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Keyboard |
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Multimedia |
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Sound Board |
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Pointing Devices |
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Modems |
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What is an Operating System? |
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Booting the Computer |
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DOS File System |
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DOS Commands |
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Directory Commands |
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CONFIG.SYS |
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AUTOEXEC.BAT |
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DOS Batch Programs |
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Memory Optimization |
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Managing Memory |
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Viewing Memory |
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Installing Windows |
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Starting Windows |
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Installing Non-Windows Applications |
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Creating PIFs |
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Control Panel, Print Manager, File Manager,
Program Manager |
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Initialization Files |
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Memory Management in Windows |
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Design |
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The Differences: |
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Explorer |
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Recycle Bin |
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File Names |
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Registry |
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Right Click Function |
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Windows-Specific Troubleshooting Tools |
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Upgrading Windows 3.x to Windows 95 |
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Windows 95 Boot Sequences |
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Configuring The Desktop |
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What is it? |
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Capabilities |
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E-mail |
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WWW |
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Newsgroups |
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Download services |
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Search engines |
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Getting Connected |
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Electrographic (EP) Printer |
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Printer Components |
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Printing Process |
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Servicing Laser Printers |
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Preventive Maintenance |
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Common Problems & Solutions |
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Non-Impact Printers |
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LAN (Local-Area Network) |
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Components |
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Cabling |
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Protocol |
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Topology |
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Logical Components |
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Different Types of Networks |
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Harmful Influences |
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Stray Electromagetism |
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Power-related Problems |
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Water & Other Liquids |
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Corrosive Elements |
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Implementing a Preventive Maintenance Program |
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Seven Steps Troubleshooting |
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Common Problems |
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Getting Troubleshooting Information From
Customers |
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Common Error Codes & Startup Messages |
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Common Problems in Windows |
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Windows-Specific Troubleshooting Tools |
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Viruses |
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Definition of Good Customer Service |
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Good Habits |
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Conflict Management Skills |
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Telephone Support |
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Notes
