Enhanced A+ Guide to Managing and Maintaining Your PC

Syllabus

Instructor:             Ray Merry,  Website: www.raymerry.com , Email: ------

Required Materials:

• Text Books (all from Course Technology, these ISDN’s or most recent book available):
• Andrews A+ Certification Managing & Repairing Your PC 3Ed 0-619-00038-4
• Saxton A+ Lab Manual 0-619-01536-5
• PC Troubleshooting Pocket Guide  0-619-00038-4

Web References: 

• see www.raymerry.com and click on students, then A+ Certification Exam Review Miami-Dade CC, or to directly to: http://www.raymerry/classes/A+Review/ .  You will find up to date assignments, and other resources there.
• Also go to www.course.com and use CD ROM with book.  

Goals

• Master the technical knowledge necessary to become an A+ certified technician.
• Learn the skills necessary to function as a PC support or help desk technician.

Course Description

Throughout this course you will learn all of the technical skills necessary to become an A+ certified technician. These skills will be learned through a series of hands-on lab exercises and review questions designed to teach and improve your PC configuration and troubleshooting skills which are necessary to function as a PC support or helpdesk technician.

Course Requirements

For this syllabus, the student should have a basic knowledge of windows and should have completed PC Repair I and II, or have permission of the department to take this class due to work or other related experience.

Grading will be a combination of POP quizzes during class, and Multiple Choice Exams.  Since quizzes are given during class (some without notice), attendance of all classes is important.  Unless you give advance notice of missing a class you may not be able to make up those grades.

Points toward final grade:             Mid-Term 200 points, Quizzes and Assignments 100 points; Final Exam 400 points. Students caught cheating will flunk the exam. Repeat offenders will flunk the course.  (Total Points approximate, Exact Points subject to change)

Letter Grade Equivalents: >= 90 =A; 80-89=B; 70-79=C; 60-69=D; <=59=F

I do not have an office on campus.  You may contact me after my classes Saturday at 4PM, or other times as arranged.  To contact me outside of class please email at: -------   In an emergency call .  Please let me know if you have trouble getting books, or if you have any other difficulties.

Study the assignments and best of luck.

Ray Merry